The office of the Health and Community Services Complaints Commissioner
- helps people – service users, carers and service providers – resolve complaints about health and community services, including child protection services, when a direct approach to the service provider is either unreasonable, or has not succeeded
- covers health and community services across the public, private and non-government sectors
- handles complaints confidentially and impartially
- monitors and reports complaint trends
- makes recommendations to improve safety and quality
- is an independent statutory officer
- was established by the Health and Community Services Complaints Act 2004 proclaimed on 3 October 2005
- operates a telephone enquiry service
- Monday to Thursday 10.00am to 4.00pm
- phone 08 8226 8666
- toll free in regional South Australia 1800 232 007
- fax 08 8266 8620
Health & Community Services Complaints Commissioner (HCSCC)
http://www.hcscc.sa.gov.au
